Shipping & Returns
Shipping Information
United Kingdom
Flat rate shipping at £5.49
Free Shipping on orders over £40
International
Shipping costs vary on country. Please note international tax & duties are not included, please check with you local post office.
Please Note - All Candles are made to oder and are usually processed within 1-3 days, however please allow up to 14 days during busy periods.
RETURNS & REFUNDS
Please note that our candles are made by hand and will vary in appearance and colour.
We have a 14-day return policy, to be eligible for a return, your candle must be in the same condition that you received it, unused, and in its original packaging.
Exchanges
We only accept exchanges for damaged items. If you would like to exchange your candle please contact first.
We only accept exchanges for damaged items. If you would like to exchange your candle please contact first.
Damaged Stock
Unfortunately due to the delicate nature of the our candles, stock can sometimes arrive damaged due to postage and handling if dropped in transit, please email us at wildelivinguk@gmail.com and we are more than happy for you to return the damaged stock for a replacement candle.
Processing
If your refund is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund too.
If your refund is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund too.